Policies
Returns:
All returns must be made within 30 days from the date of
shipment and are subject to a 20% restocking fee,
excluding all shipping cost. We will not except returns
on items that have been installed, used or damaged. All
items must be received in the original packing material
and in the original condition as it was shipped. All
damaged items from shipping will be refused. There are no
refunds on shipping and handling charges and all items
must be sent prepaid UPS only. All returned goods sent
freight collect will be refused. If item is returned
damaged in any way, the cost to repair the item will be
deducted from the amount of the refund.
The returned package MUST include the following:
- Original packing slip
- All items in the original condition
We will NOT accept returns or exchanges on Special
Ordered items.
Shipping
All items shipping in theUS 48 states from Baseline
Suspensions, Inc will ship UPS and no other freight
carrier. All shipping is to be pre-paid by the buyer
unless noted otherwise. UPS next day air, 2nd day air and
3-day select is only available on items that are in stock
at the time of order.
Policy Revisions:
Baseline Suspensions, Inc reserves the right to make any
changes to our policies at any time without notice.
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